Question 1

How do I book an ABC taxi?

Accepted Answer

You can book in 3 ways: by phone at +33 6 08 32 70 41 (24/7), via WhatsApp on the same number, or directly online through our booking form. For immediate rides, the phone remains the fastest option.

Question 2

What is the minimum lead time to book?

Accepted Answer

For an immediate ride in Clermont-Ferrand and surroundings, we usually arrive within 10 to 20 minutes. For airport, station or long-distance transfers, we recommend booking at least 24h in advance to guarantee availability.

Question 3

Are you available at night, on weekends and holidays?

Accepted Answer

Yes, ABC Taxi is available 24/7, including weekends, holidays and nights. No hidden surcharges — regulated taxi rates apply.

Question 4

Do you accept card payment?

Accepted Answer

Yes, all our vehicles have a payment terminal. We accept credit cards, cash, and direct coverage by social security (CPAM) for licensed medical transport.

Question 5

Are you CPAM-licensed for medical transport?

Accepted Answer

Yes, ABC Taxi is licensed by the French health insurance. With a valid medical prescription (transport voucher), we handle all the paperwork — you pay nothing upfront. Hospitalisation, dialysis, chemotherapy, specialist consultations: we cover all prescribed trips.

Question 6

How many people can you transport?

Accepted Answer

Our sedans seat up to 4 passengers. For larger groups or transfers with lots of luggage, we also have a van that can carry up to 8 people.

Question 7

Do you accept bulky luggage, suitcases, bikes?

Accepted Answer

Yes, our vehicles have spacious trunks suited to airport and station transfers with suitcases. For very bulky luggage, sports equipment or bikes, just mention it when booking so we plan the right vehicle.

Question 8

Do you accept pets?

Accepted Answer

Yes, pets are welcome on board. Please let us know when booking so the driver is informed (especially for large animals).

Question 9

Do you handle transfers to airports outside Clermont?

Accepted Answer

Absolutely. We regularly run transfers to Lyon Saint-Exupéry, Paris (Roissy CDG and Orly), Geneva, Marseille and all French airports. Perfect for leaving rested without parking or connection stress.

Question 10

Do you cover transport for children with disabilities?

Accepted Answer

Yes, we specialise in school and medical transport for children with disabilities. Trained drivers, guaranteed punctuality, trusted relationship with families and institutions.

Question 11

What happens if my flight or train is delayed?

Accepted Answer

For airport and station transfers, we track your flight or train in real time. If you're late, we adjust our arrival at no extra cost. No stress on that side.

Question 12

Which areas do you cover?

Accepted Answer

Our base is in Clermont-Ferrand (63). We cover the whole metropolitan area (Aubière, Cournon, Chamalières, Royat, Beaumont) and Auvergne (Riom, Issoire, Thiers, Vichy, Volvic). For long distance, we travel anywhere in France and up to Geneva.

Frequently asked questions

A specific question?